FAQ & Site Info
FAQ
We currently accept the following payment methods: PayPal, PayPal Credit or Credit Card via Paypal Gateway.
Please allow 1 – 3 business days of processing and production time for your order to ship out.
- To the United States, we use USPS & FedEx shipping with a online tracking number, which have an arrival time between 14 - 21 business days.
- To the rest countries we use registered and tracked post service, the estimated arrival time for this is between 14 - 25 business days, depending the delivery country.
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
You are able to cancel your order with no penalty! You must cancel your order soon after creating it for the cancellation to be applied. If the item has already shipped, we will not be able to cancel it. All you need to do is send us an email with the subject line “CANCEL” and you will get an answer from us if we can cancel it on that moment or not.
If you have misspelled or auto-filled your address incorrectly, simply contact us via email. If the address is wrong, we can correct it if the item hasn’t been shipped.
Your orders will be shipped to your registered address. Please ensure your address is correct.
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment. If this happens to you, please contact us with:
+ Your order number.
+ A video of the damaged product.
Message Us For Questions !
If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.
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